X
image description
  1. Home
  2. Dr. Swapnarag Swain
Dr. Swapnarag Swain

Dr. Swapnarag Swain

Assistant Professor (Marketing)
T.A. Pai Management Institute (TAPMI)), Manipal

Qualified Examination :

Qualified UGC National Eligibility Test (NET)

Area (s) of Interest

Marketing Management, Consumer Behavior, Service Marketing, Product & Brand Management, Marketing Research, Business Analytics, Hospital Management & Quality Management

Work Experience

  • Presently working as Assistant Professor (Marketing) T.A. Pai Management Institute (TAPMI)), Manipal
  • Glocal University; Head, Department of Buisness & Assistant Professor; from July, 2015 - to December, 2017
  • NALSAR University of Law; Assistant Professor & Area Coordinator, Marketing; June, 2014 – June, 2015
  • Trivedi LLC Marketing Pvt. Ltd; Market Research Analyst; August, 2013 – December, 2013
  • National Law University-Odisha; Assistant Professor-Management; November, 2011 – June, 2013
  • Lovely Professional University-Punjab; Assistant Professor-Marketing & Area Coordinator, MBA (Hospital Management); July, 2010 – October, 2011
  • TATA-AIG Life Insurance Company Ltd; Senior Executive-Business Associate; May, 2009 – May, 2010

Publications

1- Research paper “A holistic framework for conceptualizing hospital service quality” accepted for publication in Journal of Health Management, Sage Publication, Vol-19 Number-1 (January-March, 2017)
2- Presented research paper “Dimensions of hospital service quality – Development of a conceptual framework” at the ICMABMS International Conference, BIMTECH Bhubaneswar – November, 2014. (Won the Best Paper award)
3- “Antecedents of service quality management in hospital perspective: A conceptual inquiry” published in conference proceeding (Springer; ISBN: 978-93-5196-520-6), ICBPEM International Conference, NIT Rourkela – December, 2014.
4- “Spirituality at Workplace: A comparative study between government and private hospitals” published in conference proceeding (ISOL Publication; ISBN: 978-81-920639-3-5), ISOL International Conference, XIM Bhubaneswar – January, 2013.
5- Industry report on ‘Ceramic tiles industry in India’ at Trivedi LLC marketing Pvt. Ltd.
6- Industry report on ‘paints & Chemical industry in India’ at Trivedi LLC marketing Pvt. Ltd.
7- Report on ‘Trends in mental health status among adults in the United States of America’ at Trivedi LLC Marketing Pvt. Ltd
8- Report on ‘State wise mental health status in the United States of America at Trivedi LLC marketing Pvt. Ltd.
9- Report on ‘The status of primary and secondary mental illness in the USA’ at Trivedi LLC marketing Pvt. Ltd.

MDP/FDP

1- Conducted MDP on “Measuring and Managing Patient Satisfaction in Hospitals” at UMKAL Hospital & Metro Heart Institute, Gurgaon – October, 2010.
2- Conducted MDP on “Effective Marketing strategies for Hospitals” at UMKAL Hospital & Metro Heart Institute, Gurgaon – February, 2011.
3- Conducted MDP on “GAP Analysis and Service Quality Management in Healthcare” at Lovely Professional University, Punjab – May, 2011.
4- Conducted FDP on “Use of SPSS in Business Research” at Lovely Professional University, Punjab-Sep, 2011.
5- Attended MDP on “Multivariate Data Analysis” at IIT Kharagpur – June, 2012.
6- Attended workshop on “Research methodology and strategies for getting published” at IMI Bhubaneswar – April, 2012.

Awards & Honors

1- Best paper award at ICMABMS international conference at BIMTECH-Bhubaneswar, 2014
2- Gold Medal for being the best all-rounder in MBA, KIIT University, 2009
3- Certificate of Excellence for superior business performance at TATA-AIG Life Insurance, 2009